Our contract
All bookings are made with Ali’s Protravel & Tours (us/we). By booking a trip with us you are deemed to have agreed to these Booking Conditions (which constitutes the entire agreement between you and us) and your booking will be accepted by us on these basis.
Booking
Please contact us by email or Whatsapp and tell us about your visiting time; tour service required and number of people who will be joining etc. You will be replied promptly about our availibility with tour prices. For private tours full amount is necessary to be paid. For group tours 30% deposit will be required to book a tour and the balance can be paid later until a day prior to tour day begins.
Payment methods
Payment link with credit card or bank transfer or Western Union/Money Gram ..Unfortunately Paypal is not active in Turkey..
Refund
No refunds can be paid for cancelling any private tour because the payment is invoiced and taxes etc paid to the state. Once the tour has begun, no refunds can be made for the unused portions of any tour booked.
Booking amendments
If you wish to transfer from one trip to another or transfer your booking to a third party please You must notify us prior to the proposed departure date and we will be happy to do it .
Insurance
Travelers are personally responsible for arranging their own insurance. Ali's Protravel & Tours does not offer any type of insurance.
